While we appreciate every customer, we have a firm no return policy. Therefore you must contact us immediately to address any concerns and we will happily make an exchange per our exchange policy below. ALL SALES ARE FINAL.
Exchange policy If you have any concerns with your purchase please contact us immediately. We will allow an exchange on the hair within 7 days from the date of purchase if the Mariell security sticker has not been removed from around the hair weft. Removal or tampering of the Mariell security tag makes the sale final. All exchanges must be accompanied with the original receipt (no exceptions). Hair can not be tampered with, combed or unraveled. Hair that is accepted for exchange must be in the condition it was purchased.